1. Introduction

Welcome to Torra-bd.com. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

By using Torra-bd.com, you consent to the practices described in this policy. We may update this Privacy Policy from time to time, so we encourage you to review it regularly.

2. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information

We collect personal details when you:

• Register an account on our website
• Place an order
• Subscribe to our newsletter
• Contact our customer support team

This may include:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

We may also collect non-personal data such as:

• Browser type and version
• Device information (e.g., mobile or desktop)
• IP address and location
• Website usage data (e.g., pages visited, time spent on the site)

3. How We Use Your Information

We use the collected data for the following purposes:

• Order Processing – To fulfill and deliver your purchases efficiently.
• Customer Support – To assist with inquiries, returns, or complaints.
• Marketing & Advertising – To show relevant ads via Facebook and Google Ads based on user behavior.
• Website Improvement – To analyze traffic and enhance user experience.
• Security & Fraud Prevention – To protect users from fraudulent transactions and unauthorized access.

4. Use of Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Store user preferences for a personalized shopping experience
• Track website analytics and user behavior
• Serve targeted advertisements on platforms like Facebook and Google

You can manage or disable cookies through your browser settings, but this may affect certain website functionalities.

5. Data Security & Protection

We prioritize your data security and take the following measures:

• SSL Encryption – All transactions are encrypted for safety.
• Secure Storage – Personal information is stored securely and accessible only by authorized personnel.
• No Unauthorized Sharing – We do not sell, rent, or share your data with third parties.

6. Third-Party Services

We may use third-party service providers to assist with:

• Payment processing
• Shipping and logistics
• Advertising and analytics

These third parties are obligated to keep your data secure and use it solely for service fulfillment.

7. Your Rights & Choices

As a user, you have the following rights regarding your personal data:

• Access & Update – You can review or update your personal information.
• Opt-Out of Marketing – You can unsubscribe from promotional emails at any time.
• Request Data Deletion – You may request the deletion of your account and associated data.

To exercise these rights, please contact us at support@torra-bd.com.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be updated on this page with the last modified date at the bottom.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

📧 Email: support@torra-bd.com
📞 Phone: +880 1580-458815

Last Updated:04 February 2025